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Reviewed Jul 2026Knowledge base

PII-scrubbed error monitoring

Operating, reviewed on its stated cadence

Error monitoring strips names, emails, and message bodies before anything leaves the app, and session replay is disabled entirely rather than masked — so only scrubbed diagnostics ever reach the error monitor. Diagnostics are one of several disclosed cross-border flows, not the only one; the subprocessor register lists each in full.

Category
Monitoring
Owner
Founder
Evaluation frequency
Continuous

Standards mappings

This control maps to the following standards and frameworks. Each entry states our real relationship with the standard, and the specific requirements this control helps satisfy.

ISO/IEC 27001:2022InfoSec complianceSelf-assessed

A full 93-control Annex A Statement of Applicability is maintained and honestly dispositioned, and the ISMS went live on 26 July 2026 with its first completed management review. Not certified: no external audit has occurred, the clause 9.2 internal audit is openly unmet, and the certification trigger (a named tender, funding, or first hire) was formally decided at the first management review.

  • A.8.12Data leakage prevention

Everything mapped to this standard

Australian Privacy Act 1988 (APPs, incl. the NDB scheme)PrivacyApplicable law

The primary legal regime. APP 8 drives the residency objective and every disclosed cross-border flow, APP 11 drives retention and erasure, and the Notifiable Data Breaches scheme's assessment clock is built into the incident runbook with OAIC contacts documented. The privacy policy, terms, and DPA template are counsel-reviewed and approved.

  • APP 8Cross-border disclosure (a disclosed, minimised flow)

Everything mapped to this standard

Policy mapping

The written standard this control enforces:

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