Reach — what students engage with
Pulse tells you how a cohort feels. Reach tells you what they do — which content lands, which gets ignored, and how that's trending. Read together, they tell you whether your effort is reaching people.
What reach shows
- Engagement by content kind — how events, briefing blocks, and to-dos are performing, so you can see what students respond to.
- Week completion — how many students opened a given week's content, week by week.
- Trends over time — engagement movement across the recent period, so a dip is visible early rather than in hindsight.
Reach is about patterns, not surveillance. Like the rest of insights, very small groups are suppressed so no individual is identifiable from an engagement number. You're reading the shape of a cohort, not tracking a person.
Turning reach into action
The point of reach is to change what you publish next:
- A block with low engagement might be mistimed, mis-targeted, or just not useful — try moving its week or re-targeting it.
- High completion on a particular kind of content tells you what's worth doing more of.
- A week-on-week dip is a prompt to check whether the content still fits where students actually are.
Common questions
Is this the same as the pulse?
No. Pulse is wellbeing sentiment from check-ins; reach is content engagement. Different questions, both in insights.
Can I get this in a spreadsheet?
Yes — engagement and morale both export from reporting.
Why is a number hidden or dashed?
The group is too small to show without risking identifying someone. Suppression is deliberate, not a bug.
Related
The fastest answer is usually one question away.