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The resource library

Staff2 min read

The library is everything students reach for when they need to find something: links, the help routes behind the four help buttons, the answers behind Ask Anything, and campus maps. It's distinct from the template library, which is reusable starters for your weekly content.

What lives here

  • Quick links and resources — URLs grouped into sections (wellbeing, academic support, money, and so on) that students browse on their resources page.
  • Help routes — the content behind the four help categories (money, time, people, wellbeing) shown when a student opens the help flow.
  • Ask Anything answers — the curated answers, with keywords and links, that power Ask Anything, plus a list of popular questions.
  • Maps — campus map PDFs students can view in-app.

Keeping it current

Library content uses the same lifecycle as the rest of your authoring:

  1. Draft

    Add or edit an item. Drafts aren't visible to students.

  2. Schedule or publish

    Publish immediately, or schedule it to go live at a set time. Items can be grouped, reordered, and scoped to specific weeks.

  3. Archive when it's stale

    Archive anything out of date rather than deleting it, so the history is intact.

Curated beats comprehensive

Students trust the library because it's curated for their campus. A short list of the right links beats an exhaustive directory — put the things people actually need first, and let Ask Anything handle the long tail.

How it reaches students

What you publish here surfaces across the student app: the resources page, the help flow, and Ask Anything. Because these are your university's own answers and links, students get campus-specific help rather than generic advice.

Common questions

What's the difference between this and the template library?

This library is live content students see (links, help routes, answers, maps). The template library is reusable starters for weekly briefings — drafts you build from, not things students see directly.

Can different cohorts see different resources?

Yes — items can be scoped by week and targeted with tags and audiences.

Do students see a draft answer in Ask Anything?

No. Only published answers are searchable; drafts stay hidden until you publish.

The template libraryReusing proven content — applying templates when authoring and saving your best pieces back to the library.Draft to publishHow content moves from draft to live — the status flow, scheduling, audience targeting, and the AI writing assistant.Targeting with tags and audiencesShow the right content to the right students using synced facets and your own tags.
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