The Content Library
The Content Library saves you from writing the same welcome briefing every intake. It holds reusable content you can drop into authoring and adapt. Over several intakes it becomes the team's institutional memory: the briefings that worked are kept and reused instead of being rewritten from scratch each term.
What's in it
Templates are organised by topic: welcome, social, academic, wellbeing, admin, careers, and info. You can search by name or description and filter by topic, and each template shows how often and how recently it has been used, so the proven ones rise to the top.
The usage signals are there to help you choose, not just to inform. A template used often and recently is one the team keeps reaching for, which is usually a good proxy for one that lands. A template that has not been touched in a long while is worth a closer read before you trust it; it may be stale or tied to a context that has since changed.
Using a template
When you author a briefing, apply a template to pre-fill the heading, body, and call to action. It is a starting point, not a lock; edit anything before you publish. The fastest path through a week is usually "apply the closest template, then make it specific to this cohort".
- Find the closest template
Filter by topic and scan the usage signals. The right starting point is the one nearest to what you need, not necessarily the most-used overall.
- Apply it to pre-fill the briefing
The heading, body, and call to action fill in from the template, giving you a complete draft to work from.
- Make it specific, then publish
Edit names, dates, and anything tied to this cohort before publishing. A template is a head start, not a finished piece.
Because templates pre-fill real heading, body, and call-to-action text, they can also carry dates, names, or details from the cohort they were saved in. Always read the pre-filled content for anything that needs updating before you publish, rather than assuming a clean slate.
Saving your own
Any published piece can become a template. Save it, give it a topic, name, and short description, and it joins the library for next time.
The description is worth a moment's care, because it is what you and your colleagues search against later. A clear name and a one-line description of when to use the template is the difference between it being found and reused or forgotten in the list.
When a briefing lands well with a cohort, save it as a template straight away. The best content the team produces should compound across intakes instead of being rewritten from memory each term.
Common questions
Does applying a template lock the content?
No. A template only pre-fills the heading, body, and call to action. Edit any of it before publishing. The expected workflow is to apply the closest template and then make it specific to the cohort.
Which template should I pick when several look similar?
Use the usage signals as a tiebreaker. A template used often and recently is one the team keeps reaching for, which usually means it works. But pick for closeness to what you need first, then let usage break the tie.
When should I save something as a template?
As soon as a piece lands well with a cohort. Saving it straight away means the team's best content compounds across intakes instead of being rewritten from memory. Cloning a cohort also brings its templates along.
Related
The fastest answer is usually one question away.