Who sees my check-ins?

By default, staff look at the cohort picture: how the whole group is travelling, not a list of names. But the staff at your university who support your cohort can also open a closer view that shows individual responses, including yours, so they can reach out if it looks like you're having a hard week.

That second part matters: your check-in isn't anonymous to your support team. It exists so someone can notice and help, not to catch you out. Here is exactly who can see it, and the limits around it.

What staff see

When staff open Pulse, the wellbeing dashboard, they see the group: the share of students thriving or struggling this week, never names. Small groups are hidden entirely (see below). That view is aggregate by design.

Alongside it, the people responsible for your cohort can look closer, at who selected which response, so a check-in that says you're struggling can turn into someone actually reaching out. That closer view is the point of a wellbeing check-in, and it comes with limits:

• It's seen only by staff at your university with a support role. Never other students, never another institution, never the public.
• Every time a staff member opens your record, it's written to an audit logA tamper-resistant log of who looked at what, kept so access can be reviewed..
• It's used to support you, not to grade or rank you. A check-in is never a mark against you.

There's one part that's private even from your support team. If you have a hard week and tell us what's weighing on you, the short follow-up after the wobbling face, that answer is only ever shown to staff as a cohort total, never linked to your name. There's no closer view for it, for anyone. It helps your university see what's making the group struggle, without anyone seeing that it was you.

The daily check-in is different

Everything above is about the weekly check-in. There is also an optional daily one on Wellbeing, which you can use as often as once a day, and it is handled differently: staff see it only as a cohort total, never as your answer. There is no closer per-student view of it.

It is also the one you can write words against, and those words are yours. A note you attach to a day can be returned by exactly one thing in the whole system: your own history, to you. No staff screen, report or export contains it.

What stays private

• Other students never see your answers.
• Other universities never see them. Your data is walled off to your institution.
• Your private Workspace (notes, tasks, focus sessions) is invisible to everyone, staff included.
• Anything you write alongside a daily check-in. The face you pick counts towards the cohort total; the words never leave your own history.

Small groups are protected

On the aggregate dashboards, if a slice of your cohort is small the breakdown stays hidden until at least five students sit behind it, so a percentage can't be pointed at one person. The numbers only appear once they can't be traced to an individual.

Asking for help directly

If you pick I need help on the check-in, or raise a help request, that goes straight to a staff member to act on, because you've asked someone to. Raising a help request walks through what that looks like.

Common questions

The fuller picture

For the complete breakdown of every surface (check-ins, help requests, and your private workspace), see What staff see (and what they don't).

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