What staff see (and what they don't)

Short version: staff see the cohort picture, not your individual weekly answer. The one time a person sees something specifically about you is when you ask them to, by raising a help request. Your private workspace is never visible to anyone.

Here is the full breakdown.

Your weekly check-in

When you answer the weekly check-in, your individual response feeds a cohort-level view. Staff see how a whole group is travelling (for example, the share of students who are struggling this week), not a list of names against faces.

Small groups are protected further: the console hides the breakdown until a cohort is large enough that no single person could be picked out of the aggregate. The point of the check-in is to notice when a cohort needs support, not to put anyone under a microscope.

Your help requests

When you raise a help request, a staff member reads it. That is the whole point: you wanted a person to know. They see what you wrote, the category you picked, and how urgent it looks, so the right person can respond, usually within a day.

If what you write suggests you are in danger, the request is flagged so the team treats it as urgent. The crisis path explains exactly what happens then.

Your private workspace

The Workspace (your tasks, notes, focus-timer sessions, custom tags) is yours alone. Staff cannot see any of it. Neither can other students.

The wellbeing reads are private in the same way. Which articles you open, and how long you spend, is not reported to anyone. Read whatever is useful without worrying that it shows up on a list somewhere.

In one line

The check-in shows staff a cohort, not a person. Help requests are personal, and that is by your choice. Everything in your Workspace stays with you.